Zoho POS: The Next-Gen Retail Solution for Indian Stores
The cloud-software leader Zoho Corporation has re-positioned its retail point-of-sale offering — formerly known as Zakya — now branded as Zoho POS. The rebrand is more than cosmetic: it signals deeper integration into Zoho’s ecosystem and global ambitions.
Key recent updates:
- Zoho POS launched in India under the Zakya name in early 2024, targeting small and medium retailers with a cloud-based, multi-language, offline-capable POS system.
- In October 2025, Zoho announced new POS and QR payment hardware under its payments business — signalling a move beyond software and into full payments infrastructure.
- The rebranding from Zakya to Zoho POS helps simplify positioning: users now see “Zoho” consistency across CRM, Inventory, Books, and POS, which can boost adoption.
What this means for retailers:
- Faster setup and unified platform: Retailers can adopt billing, inventory, and customer data under one roof.
- Stronger payments path: With Zoho’s hardware moves, payments acceptance, reconciliation and business tools all connect, reducing complexity.
- Scalability & global readiness: While the product started in India, the brand repositioning indicates readiness for broader markets and enterprise-grade integrations.
Takeaway: If you run a retail store (single or multi-outlet), Zoho POS is worth a look — especially if you already use other Zoho apps. With the recent changes, it’s not just a billing system; it’s part of a full business ecosystem.
Looking to implement Zoho POS or integrate it with other Zoho apps?
Convey Tech Labs, your trusted Zoho Authorized Partner, helps retailers set up, customize, and optimize their POS and business workflows.