Salesforce

$400.00


Duration
30-35hrs
Type
online

Category:

Course Description

Amazon Web Services is a subsidiary of Amazon.com that provides on-demand cloud computing platforms to individuals, companies and governments, on a paid subscription basis with a free-tier option available for 12 months.

Course Content

SFDC COURSE CONTENT

 

Functional

  1. CRM Introduction
  • Introduction to CRM
  • Why CRM
  1. Introduction to cloud computing and salesforce
  • Cloud computing – overview
  • What is Software-as-a-service (SAAS)
  • What is Platform-as-a-service (PAAS)
  • What is Infrastructure-as-a-service(IAAS)
  • What is Salesforce.com
  • Salesforce CRM editions
  • com Navigation and Architecture overview
  1. Salesforce product.

CRM Functionality in Salesforce

  1. Marketing
  • Lead Process
  • Lead Conversion
  • Lead Management
  • Web to lead
  1. Sales
  • Opportunity management
  • Sales Process
  1. Service
  • Support Process
  • Way to care
  • Email to care

Administration-Configuration

  1. Custom App development
  • Custom Objects
  • Custom Fields
  • Custom Tabs
  • Define depend Picklists
  • Customize Page Layouts
  1. Relationships
  • Master detail Relationship
  • Lookup Relation
  • Many to Many Relationship
  • hierarchal Relationship
  1. Customized Fields
  • Rollup Summary
  • Formula Fields
  1. Validation Rules
  • Creating validation Rules
  • Using cross object Formulae
  • Working with custom field unique and duplicate properties
  1. Workflow Rules
  • Creating workflow rules
  • Types of actions
  • Immediate workflow actions
  • Time based workflow actions
  • Using cross object formulae
  • Limitations in workflow rules
  1. Email templates
  • Creating email templates
  • Types of email templates
  • Working with merge fields
  1. Approval Process
  • Creating approval process
  • Use approval wizard (Standard vs Jump wizard)
  • Unanimous , approvals
  1. Record types
  2. Security part
  • Role hierarchy
  • OWD
  • Sharing settings
  • Creating users
  • Profiles
  • Permission sets

 

  1. Analytics
  • Custom reports
  • Use Advanced filters
  • Types of reports
  • Conditional highlighting
  • Bucketing fields
  • Dashboards

Salesforce Development

  1. Apex
  • Basic apex programming
  • Variables
  • Loops
  • For loop
  • While loop
  • Do while loop
  • Static variables
  • Introduction to developer console
  • Collections
  • Lists
  • Sets
  • Maps

 

  • Executing Apex programs using developer console
  • Custom settings
  • SOQL Queries
  • SOSL Queries
  • Introduction to oops
  • Apex classes
  • Apex triggers
  • Apex methods
  • Constructors
  • Test classes for Apex classes
  • Test classes for Triggers
  • Trigger best practices
  • Test classes best practices
  • Schedule Apex
  • Batch Apex
  • Custom labels
  1. Visual force
  • Introduction to visual force
  • Working with components
  • Page block
  • Page block section
  • Page block section item
  • Page block table
  • Form
  • Command button
  • Controllers and types of controllers
  • Standard controllers
  • Custom controllers
  • Standard list controllers
  • Standard set controllers
  • Extension controller
  • Working with below components
  • Action support
  • Action function
  • Action dollar
  • Action states
  • Implementing Pagination
  • Custom buttons, List buttons, Command link, Detail buttons.
  • Visualforce tabs
  • Ajax
  • Working with input and output components
  • Java script
  • CSS
  1. Integration (Advance course)
  • Introduction to Integration
  • Soap API, Rest API
  • XML, JSON
  • Remote site settings
  • Integration two different Salesforce orgs
  • WSDL